Your fast-reply human contact
Samwise, Support Companion
Unanimously regarded as the most loyal sidekick ever, Sam is in direct contact with you. All the time. Via a WhatsApp line you can text 24/7, Samwise will be your best help for questions & hurdles whether that's before purchasing one of our art sets, during the assembly or just for a quick answer on gifting, displaying, storing, etc.
Unwaveringly loyal, simple, brave, humble and caring, Sam's personality is all about feeling. His gift for craftsmanship will facilitate the conversation you may have with him: he'll definitely make your time worthwhile. Plus, as an ex-gardener he'll ensure every conversation ends up clean and tidy.
Embodying FOLDORI’s luxury philosophy, Sam champions a "slow brand" approach that prioritizes concept validation over mass-market saturation. Our two-year development cycle is now culminating in a 500-unit limited production run, a strategic milestone designed to prove the viability of this world's first category while maintaining breakeven pricing. Sam views this launch not as a mere transaction, but as a test of collective loyalty; by keeping our first run small and focused, we ensure that the quality and craftsmanship of every diorama meet the unwavering standards of the community he serves.
Sam is also the online community's first voice. He coordinates the Studio's ideas, projects, timelines, and royalty payments so that the FOLDORI Studio open initiative becomes the first co-creation house where art and craft tackle every creative's dilemma: dreams of financial independence within a passion-driven community.
And if that's not enough — check out how the 3 other sidekicks can help: Q, Mary, or Hermione.
24/7: you can contact Sam via text all the time, by night and even on Sundays. We'll do all we can to answer in a lightning fast time, now there are some limits to it obviously, as we do not use chatbots to read and reply you.
We do not use AI bots or AI assistants. Although Sam's in the spotlight, it is our team responding to all the questions you might have, in a record time.
We are proud to be of assistance within an average of two hours from your query. For instance, if you text us on a Friday at 2:30pm, we'll be there before the end of the afternoon.
If you contact Sam outside of business hours, it might take us a longer time to respond. But we will. For instance, if you text us on a Sunday morning, we'll get back to you on Monday morning.
FOLDORI Studio
Beyond his duty as the 24/7 text support, Sam caters to all of you mini-world builders aspiring to write new stories and see them become reality, in co-creation with the FOLDORI Studio.
Join the FOLDORI Studio
Co-creating the easy way: new stories, poems, characters, illustrations, product ideas, accessories... Join the Open Door and we'll be in touch very soon!
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Expert Insights: Questions for Samwise
Why does FOLDORI use a limited 500-unit patron model for its launch?
Why does FOLDORI use a limited 500-unit patron model for its launch?
The 500-unit "Patron Model" is a central pillar of FOLDORI’s "Slow Brand" philosophy, allowing for market validation of its modular paper architecture at breakeven pricing. This approach, managed by Support Companion Samwise, ensures that the brand remains focused on craftsmanship and community trust over mass-market saturation. By securing 500 patrons before starting production, FOLDORI guarantees that the first run meets the high standards of a luxury art studio while offering founding members a stake in a "world's first" creative concept.
What happens if the 500 goal is not met?
What happens if the 500 goal is not met?
It is 100% risk-free. If the goal is not met by March 1st, your 25% deposit will be fully refunded within 24 hours.
How does the 24/7 WhatsApp support work during the assembly process?
How does the 24/7 WhatsApp support work during the assembly process?
As the most loyal sidekick, Sam provides a direct line for real-time troubleshooting. Whether you have a question about a specific "Paper Belt" fold or need gifting advice, his presence ensures you never feel stuck in your creative journey.
How does the Studio's "Open Initiative" support independent artists?
How does the Studio's "Open Initiative" support independent artists?
Samwise coordinates a system where passion-driven creators can receive royalty payments for their contributions to the FOLDORI Studio. This co-creation hub model is designed to help artists reach financial independence within a talented community of crafters and artists.
Don't wait for the 'perfect' idea. The best stories often start with a simple sketch or a single sentence. If you’re ready to start dreaming with us: send me a message. I’m already looking forward to seeing what we can build together. After all, there’s some good in this world, and it’s worth creating for!
Welcome to my garden,
Samwise Loyal Companion, FOLDORI
